Contact Centre Opening Hours
Please note that our contact hours are currently Mon to Fri 8.30am - 5pm Sat 10am - 3.30pm. We apologise for any inconvenience caused.
Get More From Your Health Insurance
When you become a laya healthcare member you get more...
So when you join, you get more ways to look after your health, always. Like...
- Healthy 10% discount on select schemes when you buy online
- Access to walk-in, Consultant-led treatment for minor injuries and illnesses - 365 days a year
- Heart screening for members aged 12+ once every two years
- Access to face to face consultations with your dedicated Healthcoach, who will create a personalised fitness and nutrition plan for you
- Access to counselling sessions through the Mental Wellbeing Support Programme
Get more from your health insurance
Our Most Popular Scheme Online
Flex 500 Explore
- Walk-in access to laya health & wellbeing clinics (members aged 12months+)
- Online doctor visits with GPlive
- Heart screening with HeartBeat (members aged 12+)
- A personalised fitness, nutrition and wellbeing programme with healthcoach (members aged 18+)
- 24/7 Mental Wellbeing Support Programme (members aged 16+)
- Online prescription service
- 24/7 phone access to a Nurse
- 24/7 phone access to a GP
- Cancer care cover
- Scan cover
- Laya App to check cover and make a claim
Frequently Asked Questions (FAQ)
Join Laya Healthcare Today
Online discount is available on select schemes
HeartBeat cardiac screening is available to all members aged 12+, once every two years.
Healthcoach face to face consultations are available to members aged 18+ on selected schemes. Healthcoach online consultations are available to all laya healthcare members aged 18+.
Phone counselling is available to all members aged 16+ through the 24/7 Mental Wellbeing Support Programme. Face to face counselling is available to members aged 16+ on selected schemes through the Mental Wellbeing Support Programme.