Contact Centre Opening Hours

Please note that our contact hours are currently Mon to Fri 8.30am - 5pm Sat 10am - 3.30pm. We apologise for any inconvenience caused.

Get More From Your Health Insurance

When you become a laya healthcare member you get more...

 So when you join, you get more ways to look after your health, always. Like...

Get more from your health insurance

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Our Most Popular Scheme Online

Flex 500 Explore

10% Online Discount

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  • Walk-in access to laya health & wellbeing clinics (members aged 12months+)
  • Online doctor visits with GPlive
  • Heart screening with HeartBeat (members aged 12+)
  • A personalised fitness, nutrition and wellbeing programme with healthcoach (members aged 18+)
  • 24/7 Mental Wellbeing Support Programme (members aged 16+)
  • Online prescription service
  • 24/7 phone access to a Nurse
  • 24/7 phone access to a GP
  • Cancer care cover
  • Scan cover
  • Laya App to check cover and make a claim

Frequently Asked Questions (FAQ)

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Online discount is available on select schemes

HeartBeat cardiac screening is available to all members aged 12+, once every two years.

Healthcoach face to face consultations are available to members aged 18+ on selected schemes. Healthcoach online consultations are available to all laya healthcare members aged 18+.

Phone counselling is available to all members aged 16+ through the 24/7 Mental Wellbeing Support Programme. Face to face counselling is available to members aged 16+ on selected schemes through the Mental Wellbeing Support Programme.

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