Contact Centre Opening Hours

Please note that our Customer Contact Centre will close at 4pm on October 3rd and 4th, and will be closed this Saturday, October 5th. We apologise for any inconvenience caused.

Join online or log in to our member area

To join online you'll need your Group I.D. number. Please contact your HR department for this.

Already a member? Our Member Area is full of information you can access at a time that suits you. Welcome to Digital Customer Care from Laya Healthcare.

Logging in allows the main member to;

Review your cover for hospitals, scan centres, procedures and consultant cover.

Check your everyday medical expense cover.

Change your personal details.

View your claims history, download your statement of claim.

Download your policy documentation.

Join online or log in to our member area

Group Signup

To join online you'll need your Group I.D. number. Please contact your HR department for this.

Already a member? Our Member Area is full of information you can access at a time that suits you. Welcome to Digital Customer Care from Laya Healthcare.