Switch to Laya Healthcare

Absolutely. It’s a quick and simple process that can be done online or over the phone with our dedicated switching team.

Simply choose your health insurance scheme with laya healthcare and be sure to let your existing health insurer know. You can make the switch up to 14 days after your renewal date.

If you have held private health insurance within the past 13 weeks and the level of cover was higher or is the same as that of your new policy with us, then you are covered immediately with no waiting periods. If you have a lower level of cover and are gaining benefits in making the switch, you may have an upgrade rule and waiting periods may apply.

For any benefits you are gaining, for the first two years we would match your previous level of cover. The upgrade rule would only affect existing conditions, and would apply if you increased your cover.

We recognise all of the time you have spent with your previous health insurer.

Not sure? No problem. Our dedicated switching team will chat it through with you. Call 1890 700 890 or chat on webchat.

You can easily compare your current health insurance scheme with laya healthcare policies using our compare tool. The tool will either suggest similar schemes for you, or you can compare specific schemes.

Our dedicated switching team are also here to help and can chat you through your cover and help you to make the switch. Call 1890 700 890 or chat to our team on webchat.

Members who switch to laya healthcare unlock a world of benefits. Things like:

• Access to urgent care treatment within an hour of arrival in Laya Health and Wellbeing Clinics for everyone aged 12months+
• Unlimited access to GP video consultations and prescriptions, at no cost, until the end of 2021
• Unlimited access to Laya Healthcare Concierge for members aged 18+ until the end of 2021 – here to answer any health-related questions you might have, and to help you navigate the complicated healthcare system
• 24/7 confidential phone access to counsellors for members aged 16+. Speak about things like your mental health, financial and legal issues, and work-related stress and anxiety. 24 hours a day, 365 days a year.
• Heart screening for every laya healthcare member aged 12+, once every two years
• Access for members aged 18+ to a health check with a qualified Healthcoach, as well as a personalised fitness, nutrition and wellbeing programme.

Find out about unlimited benefits until the end of 2021