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Please note that our contact hours are currently Mon to Fri 8.30am - 5pm. We apologise for any inconvenience caused.
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Make the move
Switch to laya healthcare
Thinking of switching healthcare. No idea where to start! At laya healthcare, we know how you feel. It can be a daunting task but we're here to try and make it easier for you. In three simple steps you can unlock a world of benefits include faster access to urgent care, offers on plans and our dedicated switching team who are there to help you with any questions you may have and to make sure you get the best value for your money. Over 80,000 people switched to laya healthcare last year. So what are you waiting for? Join laya today.
Switch to layalaya healthcare
Why Switch?
Quick & easy
switching process
Fastest growing
health insurer in Ireland
Compare easily
with other providers
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Worried about waiting periods?
If you have held private health insurance within the past 13 weeks and the level of cover was higher or is the same as that of your new policy with us, then you are covered immediately with no waiting periods. Not sure about whether waiting periods apply to you? Chat to our award-winning team on 021 202 2000 or check our waiting period FAQ page.
Why make the move?
At laya, we know that when switching healthcare provider, you want be sure you're making the right choice. With faster access to our Laya Health & Wellbeing Clinics and offers available on our plans, we're confident that it's worth making the move.
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Still have questions about switching?
No, if you’ve been insured without a break in cover of more than 13 weeks, you’ll have continuity of cover.
- A pre-existing condition is any health issue or illness you had before starting your new health insurance plan. This includes conditions you’ve already been treated for or have been diagnosed with before your new coverage starts.
- If you do not have a pre-existing condition, no waiting periods will apply and any new conditions that may develop after you join laya will be covered up to the level of cover you choose on your plan.
- A 52 week waiting period applies for maternity and fertility benefits. If you are choosing a plan that has a higher level of cover than your current plan, we will cover you up to the level of cover you currently have until you can avail of the higher benefits.
- A pre-existing condition is any health issue or illness you had before starting your new health insurance plan. This includes conditions you’ve already been treated for or have been diagnosed with before your new coverage starts.
- Waiting periods will not apply for any pre-existing conditions if you’ve maintained continuous insurance cover for 5 years without a break of more than 13 weeks.
- If you have not yet had 5 years continuous cover, any time built up to date will transfer to laya when you join, and you can serve the remainder of your waiting period with us. For example, if you have had health insurance for 4 years, switching to laya means you only need to wait 1 more year to complete the 5-year waiting period for coverage of all pre-existing medical conditions.
- If your new health insurance plan has a higher level of benefits than your previous plan, you'll be covered straight away at the higher level for new health conditions. But, like all health insurance in Ireland, there is a 2-year waiting period before you have access to these higher levels of benefits for any pre-existing conditions.
- If your new health insurance plan has a lower level of benefits than your previous plan, you’ll be covered straight away at the lower level of cover of your new plan.
- Laya Health and Wellbeing Clinics: Walk-in, consultant-led urgent care for anyone aged 12 months+. Be seen within 1 hour – open 10am to 10pm, 365 days
- CareOnCall: Video calls with GPs 7 days a week, 24/7 phone access to nurses, online prescription services, and home testing kits. Available to members aged 17+.
- HeartBeat Cardiac Screening: A heart screening every 2 years to help reduce the risk of heart disease and sudden adult death syndrome. Available to members aged 12 and older.
- Laya Healthcare Concierge: Get answers to any health-related questions, from understanding a diagnosis to treatment plans and post-hospital care. Available to members aged 18+.
- 24/7 Mental Wellbeing Support: A confidential service to discuss mental health, financial and legal issues, and work-related stress or anxiety. Available to members aged 16+.