Our most commonly asked questions
Answer your query now
- Check your cover
- Renew your policy
- Download your documents
- Edit your personal details
- Make a payment
- Add a dependant
Or download the Member App to make or submit a claim and check on its status.
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Office opening hours
| Monday to Friday | 8.45am - 5.00pm |
| Saturday | Closed |
| Sunday, Bank Holidays | Closed |
Write to us
...or call our Customer Care or Sales team
| Monday to Friday | 8.00am - 7.00pm |
| Saturday | 10.00am - 3.30pm |
| Sunday, Bank Holidays | Closed |
Need medical advice at home or overseas? We're here to help...
| GP line | 021 202 2860 |
| Physio line | 021 202 2862 |
| Nurse line | 021 202 2861 |
| Overseas | 00 353 21 422 2204 |