Our Services

Consultant-led urgent care, 365 days a year

We believe you've waited long enough. Laya Health and Wellbeing Clinics offer rapid urgent care to both members and non-members aged 12months+. Be seen within an hour of arrival, 365 days a year.

Due to Covid-19, walk-in consultation and treatment is limited to minor injuries only. Video consultations or face to face appointments are available for minor illnesses.

Wellbeing services

Our members get access to cardiac screening and consultations with a Healthcoach in Laya Health and Wellbeing Clinics.

Full cover for members

Until the end of December 2020, we will pay the full cost for members to access urgent care consultations and treatment in Laya Health and Wellbeing Clinics.

That means unlimited* access, at no cost to you.

Urgent Care Services

What we treat - walk in, no appointment needed	What we don't treat
Wound care incl. stitching	Pregnancy related issues
Sports injuries	Chest pain or irregular heart beat
Fractures (Full digital X-Ray on-site)	Unconsciousness, seizures, stroke
Minor burns	Mental health issues
Back pain	Overdose, poisoning or attempted suicide
What we treat - appointment or video consultation only	Severe abdominal pain
Nausea, diarrhoea, vomiting	Severe breathing difficulties
Urinary tract infections & skin infections	Vision problems or severe head injury
Ear infections & wax removal	Vomiting requiring IV fluids
	Severe headache
	Children under the age of 12 months

Frequently Asked Questions (FAQ)

Do I need an appointment?

In an abundance of caution, Laya Health and Wellbeing Clinics are restricting walk-in access to the treatment of minor injuries only. This means you can arrive at our clinics without an appointment.

If you need advice or treatment on minor illnesses, you can arrange a video consultation or a face to face consultation on appointment basis only. Please note that video consultations cannot refer on any illness or symptoms related to Covid-19.

To book a Laya Health and Wellbeing Clinic video consultation or a face to face appointment, call our Clinic on 1890 933 030

All scheduled wellbeing consultations, including HeartBeat cardiac screenings and Healthcoach consultations, at our Laya Health and Wellbeing Clinics have been postponed (members have been notified).

What are the opening hours?

Laya Health and Wellbeing Clinic's urgent care services for the treatment of minor injuries and illnesses are open:

365 days a year
10am - 10pm

Face to face Healthcoach, HeartBeat Cardiac Screening, face to face counselling sessions and other services are currently postponed due to Covid-19.

How do I contact the clinics?

The Laya Health and Wellbeing Clinics are open 10am to 10pm, 365 days a year.

You can contact the clinics to book a video consultation by calling 1890 933 030.

Please note that urgent care treatment of minor injuries is a walk-in service and does not require an appointment.

What minor injuries and illnesses are treated?

What we treat - walk in, no appointment needed	What we don't treat
Wound care incl. stitching	Pregnancy related issues
Sports injuries	Chest pain or irregular heart beat
Fractures (Full digital X-Ray on-site)	Unconsciousness, seizures, stroke
Minor burns	Mental health issues
Back pain	Overdose, poisoning or attempted suicide
What we treat - appointment or video consultation only	Severe abdominal pain
Nausea, diarrhoea, vomiting	Severe breathing difficulties
Urinary tract infections & skin infections	Vision problems or severe head injury
Ear infections & wax removal	Vomiting requiring IV fluids
	Severe headache
	Children under the age of 12 months

*Please note that this does not include a follow up consultation in the fracture clinic in the Laya Health & Wellbeing Clinics with an Orthopaedic Consultant.

Fair usage policy applies.

Access to HeartBeat cardiac screening for all laya healthcare members aged 12+, once every two years. Access to face to face healthcoach consultations for laya healthcare members aged 18+ on selected schemes. Access to counselling sessions through the Mental Wellbeing Support Programme for laya healthcare members aged 16+ on selected schemes.