Our Services

Consultant-led urgent care, 365 days a year

We believe you've waited long enough. Laya Health and Wellbeing Clinics offer rapid urgent care to both members and non-members aged 12months+. Be seen within an hour of arrival, 365 days a year.

Due to Covid-19, walk-in consultation and treatment is limited to minor injuries onlyVideo consultations or face to face appointments are available for minor illnesses.

Wellbeing services

Our members get access to cardiac screening and consultations with a Healthcoach in Laya Health and Wellbeing Clinics.

Full cover for members

Until the end of December 2020, we will pay the full cost for members to access urgent care consultations and treatment in Laya Health and Wellbeing Clinics.

That means unlimited* access, at no cost to you.

Urgent Care Services

What we treat - walk in, no appointment needed

What we don't treat

Wound care incl. stitching Pregnancy related issues
Sports injuries Chest pain or irregular heart beat
Fractures (Full digital X-Ray on-site) Unconsciousness, seizures, stroke
Minor burns Mental health issues

Back pain 

Overdose, poisoning or attempted suicide

What we treat - appointment or video consultation only 

Severe abdominal pain
Nausea, diarrhoea, vomiting  Severe breathing difficulties
Urinary tract infections & skin infections  Vision problems or severe head injury
Ear infections & wax removal  Vomiting requiring IV fluids
  Severe headache
  Children under the age of 12 months



Frequently Asked Questions (FAQ)

*Please note that this does not include a follow up consultation in the fracture clinic in the Laya Health & Wellbeing Clinics with an Orthopaedic Consultant.

Fair usage policy applies.

Access to HeartBeat cardiac screening for all laya healthcare members aged 12+, once every two years. Access to face to face healthcoach consultations for laya healthcare members aged 18+ on selected schemes. Access to counselling sessions through the Mental Wellbeing Support Programme for laya healthcare members aged 16+ on selected schemes.