Video Consultations

Following clear recommendations from the HSE, the National Public Health Emergency team and the World Health Organisation;

If you have fever and/or cough you should stay at home regardless of your travel or contact history. If you have returned from an area that is subject to travel restrictions due to COVID-19 you should restrict your movement for 14 days. Check the list of affected areas on www.dfa.ie

All people are advised to:

• Reduce social interactions
• Keep a distance of 2m between you and other people
• Do not shake hands or make close contact where possible

If you have symptoms do not attend a Laya Health and Wellbeing Clinic or make an appointment for a video consultation. Please contact your own GP, HSE Live on 1850 24 1850 or visit the HSE website.

All scheduled Wellbeing consultations, including HeartBeat cardiac screenings and Healthcoach consultations, at our Laya Health and Wellbeing Clinics have been postponed (members have been notified).

Laya Healthcare members can also contact our 24/7 Nurse and GP services

24/7 Nurseline – (021) 202 2861

24/7 GPline – (021) 202 2860

Please call 0818 933 030 to arrange a consultation with a member of our team.

• Clinical advice on minor illness including upset stomach, kidney infections, skin and eye issues
• Prescription service to treat acute symptoms; antibiotics, painkillers, steroid creams etc.
• Sick Notes

• Any illness or symptoms related to Covid-19 (coronavirus) (please contact you own GP or the HSE directly on 1850 24 1850 who will direct you on next steps appropriate to your symptoms and situation)
• Any hands-on examination and treatment
• Any emergency treatment e.g. chest pain, stroke symptoms or bone fractures
• Any pregnancy related issues
• Any controlled medications e.g. Morphine prescriptions
• Any mental health issues

Video consultations are open to anyone aged 12 months and over.

A doctor from the Laya Health and Wellbeing Clinic will conduct the consultation.

Laya Health and Wellbeing Clinic video consultations are available from 10am to 10pm, everyday.

Consultations can usually be made within 2 hours or for a time convenient to you.

An internet enabled smart device is recommended. Consultations can be done with desktop also but its recommended to use a smart device from a connectivity perspective.

Our clinic staff will email you a link to activate the video consultation.

Consultations will last approximately 10 minutes.

Prescriptions are faxed to the designated pharmacy, agreed by the patient and doctor.

Yes, laya healthcare members can make unlimited Laya Health and Wellbeing Clinic video consultations as per the QuickCare benefit in your scheme.

The cost of consultation is €60 payable by credit card in advance with an additional charge of €15 for prescriptions.