Video Consultations

Video consultations can be used for:

• Clinical advice on appropriate minor illnesses including kidney infections, skin and eye issues.
• Prescription service to treat acute symptoms; antibiotics, painkillers, steroid creams etc if appropriate.
• Sick notes if appropriate.

Video consultations should not be used for:

• Any illness or symptoms related to Covid-19 (coronavirus) (please contact your own GP or the HSE directly on 1850 24 1850 who will direct you on next steps appropriate to your symptoms and situation)
• Any hands-on examination and treatment
• Any emergency treatment e.g. chest pain, stroke symptoms or bone fractures
• Any pregnancy related issues
• Any controlled medications e.g. Morphine prescriptions
• Any mental health issues.
• Any neurological issue
• Please note, we aim to provide the most appropriate treatment for our patients, therefore some minor illnesses may not be suitable for a video consultation.

Costs for video consultations:

• Laya healthcare members can access unlimited Laya Health and Wellbeing Clinic video consultations as per the QuickCare benefit in your scheme.
• If you are not a laya healthcare member, the cost of consultation is €60. This is payable by credit card in advance with an additional charge of €15 for prescriptions.