Extending unrestricted Healthcare benefits - until end of summer 

Providing greater access to essential healthcare benefits & services

Update: We welcome the Government’s decision to give back control of private hospitals at the end of June 2020, as originally planned. We were proud to play our part in the collective national effort. As per our original commitment, we will  redirect claim cost-savings to members until the end of June 2020, and we’re delighted today to announce that we are extending our unrestricted healthcare benefits to our members for the entire summer, until the end of August 2020.

Though our day to day lives have changed in the past few weeks, the full support of our team is here for our members. This includes extending cover and introducing new benefits to look after our members during Covid-19 (coronavirus).

We are emoving restrictions and giving access, where age appropriate, at no additional cost to our members for five months (April - August 2020).

 While fair usage applies, members can access;

  • Unrestricted access for all members to video consultations with GPs and Physios
  • Unrestricted access to 1:1 video consultations with Health & Wellbeing experts covering parenting, financial and nutrition advice
  • Unrestricted access to online Healthcoach consultations for members aged 18+. 
  • We will pay the full cost for members to access urgent care consultations and treatment for minor injuries in Laya Health & Wellbeing Clinics. Please note that this unrestricted benefit does not include a follow up consultation in a Fracture Clinic with an Orthopaedic Consultant. Clinic Doctors in our Health & Wellbeing Clinics are also providing video consultations for non-Covid-19 related minor illnesses including upset stomach, kidney infections, skin and eye issues
  • Unrestricted access to our Laya Healthcare Concierge service for 3 months for every member
  • Unrestricted access to specialist clinical remote monitoring of members with Covid-19 symptoms

Product level benefits will not be affected as a result of members accessing services during this period.

Terms & Conditions apply to extended benefits & services - you can find out more here

Frequently Asked Questions