Contact Centre Opening Hours

Please note that our Customer Contact Centre will close at 4pm on October 3rd and 4th, and will be closed this Saturday, October 5th. We apologise for any inconvenience caused.

 

We move to the beat of your business

We’re helping businesses with faster access to workplace healthcare

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Looking after you always

We move to the beat of your business

At laya healthcare, we are dedicated to providing our customers with healthcare that works for them and that is no different when it comes to our Corporate partners.

As a leading health insurance provider, we are a confident first choice. Committed to evolving alongside your employee’s growing needs and providing the best service experience as an extension of your team.

You set the tempo and we move to the beat of your business - that’s how we look after you always.

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Connected health


Healthcare doesn’t have to be complicated. With a network of clinics offering comprehensive occupational health and screening services your healthcare is streamlined, complemented by advanced data analytics providing valuable insights into your team’s health trends.

This allows us to implement targeted wellbeing initiatives that prioritise your team’s health and wellbeing, leveraging our expertise and resources to develop meaningful, data-driven programmes. Our connected approach focuses on engagement and actionable insights, empowering decision-making and reducing HR administration tasks.

  • Urgent care with an hour
  • Book a GP in minutes, be seen in days
  • Fast access scans, results in 48 hours

With laya, your employees benefit from seamless access to healthcare providers, medical records, and personalized health recommendations, all in one place. Simplifying their healthcare experience and ensuring a healthier, happier workforce.

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Our focus is you.

Customer Care

At the core of our service is an exceptional customer experience. Driven by our highly experienced in-house Customer Care team, we are dedicated to going above and beyond for you and your team.

We understand healthcare can be stressful. That’s why we assign a dedicated Corporate Service Advisor, there to manage all your queries with expert knowledge and personalised care. At laya healthcare, we ensure seamless integration with ongoing implementation support and a commitment to assess, evaluate, and improve our services.

Our approach includes effective onsite and virtual rollouts, clear communication of benefit changes, and tailored solutions designed to support your workforce from the start. Our goal with every client to is to create a partnership that aligns with your team’s objectives, providing tangible value for employees and their families.

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Partnership

We believe our role is more than a healthcare provider – but a partner. We work with you, collaborating through strategic planning ensuring the healthcare we’re providing your team aligns with your wellness needs and goals, so you don’t have to. Our relationships are built on trust, developed through our endeavour to understand the needs of your team. This is proven by our consistent delivery of best in class services and solutions, so you can be rest assured your employees health and wellbeing is in capable hands.

  • Clear and comprehensive insurance solution recommendations that align perfectly with your company's goals.
  • Ongoing support at every stage of your journey with us.
  • We prioritise your employees' well-being and your company's success.

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Pfizer

Client testimonial

At Pfizer, employee health and well-being are top priorities. Through a strategic partnership with Laya Healthcare, Pfizer has implemented a comprehensive Connected Health model that provides 2,500 employees with rapid access to a wide range of health services. From on-site fitness classes and occupational health support to personalized health screenings and wellness programs, this innovative approach ensures that every employee has the resources they need to thrive. Including: 

  • Comprehensive Health Services: Employees enjoy fast access to clinical and medical settings, an on-site gym, fitness classes, and occupational health services.
  • Holistic Well-being Approach: The program, built on the pillars of Mind, Body, and Life, ensures that all employees are supported in every aspect of their well-being.
  • Seamless Integration and Engagement: User-friendly portals connect employees to services,
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Meet the team

At laya healthcare, we prioritise consultations to deliver the best health insurance solutions for you and your team. Our dedicated teams from numerous departments take the time to understand your needs and existing health insurance, designing a personalised solution that aligns perfectly with your company's goals.

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Lorraine Walsh

Director of Customer Experience

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Sinead Proos

Head of Health & Wellbeing

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Ken Byrne

Head of Corporate Sales

Your health and wellbeing partner

At laya healthcare, we prioritise consultations to deliver the best health insurance solutions for you and your team. Our dedicated team takes the time to understand your needs and existing health insurance, designing a personalised solution that aligns perfectly with your company's goals. Here is what to expect:

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Workplace Wellbeing Summit

Relive the event and highlights for a deeper dive into building a thriving workplace

Watch Now
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Workplace Wellbeing Index

Workplace trends and insights to help you stay ahead.

Access Research
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Health and wellbeing

Allowing your team to thrive is at the centre of what we do.

Learn more

Overcoming Recruitment Challenges

Overcome recruitment challenges, hire top talent with our tailored health insurance plans. Elevate your workforce today!

Customised Packages

Flexible choices and coverage. Our health insurance plans offer a wide range of options to tailor coverage to your organization's needs.

 

Switching Made Easy

Our consultants evaluate your plan, compare offerings, and guide you through a seamless transition without compromising coverage.