What is Laya Healthcare Concierge?

Laya Healthcare Concierge is here to answer any health-related questions you may have. The first of its kind in Ireland, we’ve created a brand-new team of friendly clinical experts who specialise in healthcare in Ireland.

Laya Healthcare Concierge, exclusive to our members, is available at no extra cost on all schemes until end of December 2022.

Fair usage policy applies.

All Questions Answered

So, if you want to know the answers to things like…

  • “What’s the best route for my maternity care?”
  • “I’ve had a life-changing diagnosis … what do I do next?
  • “How long will my recovery be?”

Or any question, on any healthcare issue. Available on all schemes until the end of December 2022 for members aged 18+, we can help you to sort through medical jargon and explain everything - from what a diagnosis means, to understanding your treatment plan, to what happens when you leave hospital.

And everything in between.

Looking after you always.

Want access to Laya Healthcare Concierge?

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Laya Healthcare Concierge is available on all schemes for members aged 18+ until the end of December 2022. However, if a member is under 18, a parent/guardian can call on their behalf. 


Frequently Asked Questions (FAQ)

How Does It Work?

We’ve made it simple. Any health-related query you have, pick up the phone and call or email our Laya Healthcare Concierge team directly for answers and advice.

 There are 4 key steps: 

  1. Calour team on 021 202 2893 or email concierge@layahealthcare.ie
  2. Response on the spot
  3. Or a call or email back, if the question is more complex
  4. Follow up info after the call

Not a member?

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