Direct Debit Terms and Conditions

General Terms:

• I/We instruct you to pay direct debits from my/our account at the request of Laya Healthcare.
• The amounts are variable and may be debited on various dates.
• I/We understand that Laya Healthcare may change the amounts and dates only after giving prior notice.
• I/We will inform the bank/building society in writing if I/We wish to cancel this instruction.
• I/We understand that if any direct debit is paid which breaks the terms of this instruction, the bank/building society will make a refund.

The Direct Debit Guarantee:

• This is a guarantee provided by your own bank as a member of the Direct Debit Scheme, in which banks and originators of direct debits participate.
• If you authorise payment by direct debit then
  • Your Direct Debit Originator will notify you in advance of the amounts to be debited to your account.
  • Your bank will accept and pay such debits, provided that your account has sufficient available funds.
• If it is established that an unauthorised Direct Debit was charged to your account, you are guaranteed a prompt refund by your bank of the amount so charged.
• You can cancel the direct debit instruction in good time by writing to your bank.