Faster Access to Healthcare Right When You Need It

Laya healthcare members have access to a range of services designed to help them get the care and support they need quickly.

 

Laya Health and Wellbeing Clinics

Laya Health and Wellbeing Clinics are staffed with the aim of having you or your loved ones seen for urgent care by a member of our clinical team within 60 minutes of arrival. In the event of exceptionally high patient volumes, our teams will work to ensure you are seen and treated as quickly as possible.

In 2025, the average treatment time for patients attending a Laya Health and Wellbeing Clinic was 46 minutes. Source: Laya Health and Wellbeing Clinics Treatment Data Report (2025). Laya Health and Wellbeing Clinics are open to everyone aged 12 months and over, from 10am to 10pm, 365 days a year.

By comparison, adults in Ireland reported an average wait time of around 5 hours to be seen by a doctor in A&E (RedC Research August 2026)

 

GP Live

Laya healthcare members have access to GP Live, a digital GP service available through the laya app.

  • GP appointments are generally available within 24 hours. (2025 avg. service delivery)
  • Members can book specialist consultations in minutes via the laya healthcare app: for female health, dermatology and menopause
  • Services are available from the convenience of home, helping members access medical advice and support quickly when needed.

Mental Wellbeing Support

Laya healthcare members have access to 24/7 Mental Wellbeing Support, providing access to qualified professionals any time of the day or night, 365 days a year.

Suggested qualifying statement for the advert claim:

Faster access to healthcare right when you need it" refers to services available to eligible laya healthcare members, including Health and Wellbeing Clinics (patients seen within 60 minutes), GP Live appointments generally available within 24 hours, female health consultations often available within minutes, and 24/7 Mental Wellbeing Support. Services subject to eligibility, availability and terms and conditions.