Our world today is digital - we are more connected than ever before; to each other and to our information. We know that our members want access to this information and they also want the same level of care and attention they always receive from our friendly Customer Care team. But what if you could have the best of both worlds?

At laya healthcare we are always looking for ways to make things a little simpler for our members. Digital Customer Care does just this. It combines the latest in advanced digital technology from our Member Area, Member App and our award-winning Customer Care team. It allows our members to access all of the benefits of their membership anytime and anywhere.  

See how digital customer care can work for you 

Login to your personalised Member Area to check your cover, view your policy and see all the benefits you have. Your Member App puts your membership at your fingertips, always. It allows you to make claims for everyday medical expenses when it suits you. Should you have any questions, our award winning customer care team is also available on Web Chat.

Welcome to Digital Customer Care from Laya Healthcare.  

Your Member Area

As a Laya Healthcare member there‚Äôs so much to discover. Our Member Area allows you log in, check your cover, view your policy and see all of the benefits that apply to you. 

Your Member App

Download your Member App for access to your membership details and to claim back on your everyday medical expenses when it suits you. 

Your Web Chat

Our award winning customer care team are available on webchat when you see the web Chat icon.