Contact Centre Opening Hours
Please note that our contact hours are currently Mon to Fri 8.30am - 5pm Sat 10am - 3.30pm. We apologise for any inconvenience caused.
Switch from Vhi
And get faster urgent care treatment - be seen within 60 minutes
If you're a Vhi healthcare member who's shopping around for the right health insurance cover, our dedicated switching team are here to help. We can answer all of your questions about waiting periods and continuity of cover, and will help you to compare options to match or improve on your existing cover.
Our members get access to:
- Faster urgent care treatment - be seen within 60 minutes in Laya Health and Wellbeing Clinics
- Over 100 public, private and hi-tech hospitals
- Over 3,800 consultants in Ireland
- HeartBeat cardiac screening, for all members aged 12+
- Comprehensive cancer and cardiac care
- Video consultations with GPs and online prescriptions – be seen in hours, not days
- 24/7 phone access to counsellors
- and much more.
Make the Switch to Laya
Switch in 3 easy steps...
1. Choose the best scheme for you
We're here to make it as easy as possible to find the best value and best cover for you. That's why we created our online comparison tool.
Prefer to chat about it? Our dedicated switching team are here - just call 021 202 2000.
2. Join laya healthcare
Once you've joined laya healthcare, you get access to an extensive network of urgent care clinics, consultants and hospitals across Ireland.
3. Let your existing insurer know
Be sure to let your existing health insurer know that you've switched your cover to laya healthcare.
You can make the switch up to 14 days after your renewal date.
Faster urgent care treatment
When life gets put on pause, laya healthcare press play.
Be seen within 60 minutes by our team that keep you moving, always improving, never stopping.
Our state-of-the-art Laya Health and Wellbeing Clinics are led by a whole range of medical experts who treat everything from burns to fractures.
It’s just one of the ways that we’re looking after you always.
Will there be any gap in my cover?
If you have held private health insurance within the past 13 weeks and the level of cover was higher or is the same as that of your new policy with us, then you are covered immediately with no waiting periods.
If you have a lower level of cover and are gaining benefits in making the switch, you may have an upgrade rule and waiting periods may apply.
For any benefits you are gaining, for the first two years we would match your previous level of cover. The upgrade rule would only affect existing conditions, and would apply if you increased your cover.
We recognise all of the time you have spent with your previous health insurer.
Not sure? No problem. Our dedicated switching team will chat it through with you. Call 021 202 2000 or chat on webchat.
Read all switcher FAQs
Urgent care clinics available to all aged 12+ months. Wellbeing benefits available to laya healthcare members. Faster access in comparison with non-private healthcare facilities.
Effective from Jan 1st 2023 the kids go free offer is available on selected schemes.
Online discount is available on selected schemes.