Changes to Contact Centre Hours

Our contact centre will be closed on Saturday, 14th December. We apologise for any inconvenience caused.

Provider Portal - Terms of Use

Terms of Use

Conditions of Use

By using this website, you acknowledge your assent to the following conditions of use, as well as any additional terms contained within this website, without limitation or qualification (collectively, the “Terms of Use”). Please read these Terms of Use carefully before using this website. You may only utilise this website in accordance with these Terms of Use.


These Terms of Use may be revised by Laya Healthcare at any time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then-current conditions to which you are bound.

Disclaimer

To the fullest extent permitted by applicable law, the materials on this website are provided as-is and without warranties of any kind, expressed or implied. Laya Healthcare Limited and its subsidiaries and affiliates (collectively, “Laya Healthcare”) disclaim all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, security or accurateness. Laya Healthcare does not warrant that the functions of this website and the materials contained herein will be uninterrupted or error-free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or other harmful components.

Laya Healthcare does not warrant or make any representations regarding the use or the results of the use, of the materials on this website in terms of their correctness, accuracy, reliability, or otherwise. You (and not Laya Healthcare) assume the entire cost of all necessary servicing, repair, or correction of any device or computer you use to access this website.

The information and descriptions contained herein are not necessarily intended to be complete descriptions of all applicable terms, exclusions and conditions and are provided solely for general informational purposes. Companies and individuals should not rely on the information provided on this website for the prevention or mitigation of risks or as an explanation of coverage or benefits under an insurance policy. These Terms of Use apply to use of this website and do not change or alter any other contract or agreement between you and Laya Healthcare.

Third Party Content

This website may contain links to other websites which are not maintained by Laya Healthcare. Laya Healthcare is not responsible for the content of such websites. The inclusion of any link to such websites does not imply Laya Healthcare's approval or endorsement of such sites or the content thereof. Laya Healthcare cannot guarantee that the links set out on our website will be accurate at the time of your access. Moreover, the sites pointed at by links have been independently developed and possibly maintained by person(s) over whom Laya Healthcare has no control.

Laya Healthcare cannot and does not monitor the third party sites linked to its pages on the Internet or any transmission made through the respective web pages and news groups. Accordingly, Laya Healthcare assumes no responsibility for the content of any site referenced to by any hyperlink or otherwise. Laya Healthcare believes that our making available links to publicly accessible web pages is legally permissible and consistent with the common, customary expectations of those who make use of the Internet.

Limitation of Liability

While Laya Healthcare uses reasonable efforts to include accurate and up-to-date information on this website, errors or omissions sometimes occur. To the fullest extent permitted by applicable law, Laya Healthcare makes no warranties or representations as to the accuracy of the content of this website and under no circumstances, including, but not limited to, negligence, shall Laya Healthcare or any party involved in creating, producing, or delivering this website be liable to you for any direct, incidental, consequential, indirect, or punitive damages that result from the use of, or the inability to use, the materials on this website, even if Laya Healthcare or a Laya Healthcare authorised representative has been advised of the possibility of such damages. In no event shall Laya Healthcare’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this website. Laya Healthcare also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing in this website or your downloading of any materials, data, text, images, video, or audio from this website.

You (and not Laya Healthcare) will be responsible for any liability arising out of your access to, or use of, this website or its contents in a manner other than as expressly authorised by these Terms of Use or your violation of applicable laws or any rights of any third party.

Restriction on Use of Materials

This website is owned and operated by Laya Healthcare. Except as otherwise expressly permitted by Laya Healthcare, no materials from this website or any website owned, operated, licensed or controlled by Laya Healthcare may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You may download material displayed on this website for your use only, provided that you also retain all copyright and other proprietary notices contained on the materials. You may not distribute, modify, transmit, reuse, repost, or use the content of this website for public or commercial purposes, including the text, images, audio, and video without Laya Healthcare’s prior written permission. Laya Healthcare neither warrants nor represents that your use of materials displayed on this website will not infringe rights of third parties.

Jurisdictional Issues

Unless otherwise expressly set forth herein, Laya Healthcare makes no representation that materials on this website are appropriate or available for use in any location. Those who choose to access this website do so by their own initiative and are responsible for compliance with local laws. Except as expressly set forth herein, the information contained on this website is not an offer to sell or a solicitation to buy any security, insurance product or other product or service offered by Laya Healthcare. No security, insurance product or other product or service is offered or will be sold by Laya Healthcare or, if sold by Laya Healthcare, will be effective in any jurisdiction in which such offer, solicitation, purchase or sale would be unlawful under the securities, insurance or other laws of such jurisdiction.

The content and materials contained in this website is to be construed in accordance with and governed by the laws of Ireland excluding Northern Ireland and the Irish courts will have exclusive jurisdiction.

Data Protection

How we use personal information:

In order to run and operate our business, Laya Healthcare collect, use and disclose personal information. You can find out more about how we use personal information by reading our Privacy Policy available at https://www.layahealthcare.ie/privacypolicy/, by writing to our Data Protection Officer at Laya Healthcare, Eastgate Road, Eastgate Business Park, Little Island, Co Cork or by email at: info@layahealthcare.ie.

 

Ownership of Information

Any information, other than personal data or information you transmit to Laya Healthcare via this website, by electronic mail or otherwise, including data, questions, comments, or suggestions, will be treated as non-confidential and non-proprietary and will become the property of Laya Healthcare. Such information, other than personal data or information, may be used for any purpose, including, but not limited to, reproduction, solicitations, disclosure, transmission, publication, broadcast, and posting. Laya Healthcare is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to Laya Healthcare via this website or by any other means for any purpose whatsoever, including, but not limited to, developing and marketing products using such information.

Cookies

Laya Healthcare may collect basic information using cookies about the way you have used the site. Laya Healthcare may also occasionally use cookies to recognise you as a site user and to personalise your visit. Detailed information regarding how Laya Healthcare use cookies is available in the Privacy Policy.

Trademarks and Copyrights

All trademarks, service marks, trade names, logos, and icons are proprietary to Laya Healthcare. Nothing contained on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on this website without the written permission of Laya Healthcare. Your use of the trademarks displayed on this website, or any other content on this website, except as provided herein, is strictly prohibited. Images displayed on this website are either the property of, or used with the permission by Laya Healthcare. The use of these images by you, or anyone else authorised by you, is prohibited unless specifically permitted by Laya Healthcare. Any unauthorised use of images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Software Licences

Laya Healthcare does not authorise the downloading or exportation of any software or technical data from this website to any jurisdiction where such activity is prohibited by export controls laws and regulations.

Accounts

As an authorised user of the website, you are permitted access to Laya Healthcare confidential information e.g. Schedule of Benefits for Professional Fees, claims payment documents and Laya Healthcare correspondence for the relevant consultant / hospital. As an authorised user you are prohibited from sharing your password with others and you are also required to update your password every 90 days.

Updates

Laya Healthcare reserves the right to change these Terms of Use in order to address future developments of Laya Healthcare, the website or changes in industry or legal trends. If any portion of these Terms of Use is found to be unenforceable, the remaining sections of the Terms of Use will remain in effect.