Contact Centre Opening Hours
Please note that our contact hours are currently Mon to Fri 8.30am - 5pm Sat 10am - 3.30pm. We apologise for any inconvenience caused.
Convalescence Care
It takes time to recover from an illness or an operation. Sometimes we need extra support so that we can heal and get better. If your consultant recommends a stay in a state-registered nursing home after a stay in hospital, we offer a convalescence benefit on many of our schemes. Simply choose your scheme here and review your cover under the heading “hospital” in the benefits table. This will tell you if you are covered for convalescence care. You can also call us on (0)21 202 2000 or ask questions on webchat.
This is another way that we look after you, always.