Contact Centre Opening Hours
Please note that our contact hours are currently Mon to Fri 8.30am - 5pm Sat 10am - 3.30pm. We apologise for any inconvenience caused.
Join online or log in to our member area
To join online you'll need your Group I.D. number. Please contact your HR department for this.
Already a member? Our Member Area is full of information you can access at a time that suits you. Welcome to Digital Customer Care from Laya Healthcare.
Logging in allows the main member to;
Review your cover for hospitals, scan centres, procedures and consultant cover.
Check your everyday medical expense cover.
Change your personal details.
View your claims history, download your statement of claim.
Download your policy documentation.