Contact Centre Opening Hours

Please note that our contact hours are currently Mon to Fri 8.30am - 5pm Sat 10am - 3.30pm. We apologise for any inconvenience caused.

Digital Health Hub Benefits

Welcome to the Digital Health Hub, a suite of digital services available exclusively to Laya healthcare members*. Here are the benefits you can access:

  • Video consultations with a GP (for members aged 17+)
  • Consultations with a physiotherapist (for members aged 17+)
  • 1:1 video consultations with health and wellbeing experts covering parenting, financial, and wellbeing advice (for members aged 17+)
  • Unlimited personal consultations with a dietician (for members aged 17+)
  • Healthcoach video consultations (for members aged 18+)


Please note that members under 17 can access all benefits except for Healthcoach, but they must be booked by their parent or guardian who must attend the appointment with them.

Our members have had a fantastic experience with these benefits, and we delivered over 110,000 digital health consultations in 2022. For details of cover, please refer to your table of benefits.

Become a Member

GPlive

Connect with an Irish registered GP from anywhere with GPlive's online video consultations. Get medical advice, prescriptions, and referrals when necessary for non-emergency situations that don't require a physical exam. Book your appointment now with GPlive for quick and convenient healthcare.

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Image | Healthcoach | Laya Healthcare

Digital Healthcoach

Looking to achieve your health goals and prevent future health issues? Our Healthcoach service offers personalised one-to-one coaching with a qualified expert to design an individual programme tailored to your unique needs. Take control of your health, succeed, and thrive with the right support.

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Digital Physiotherapist

Get access to a digital physiotherapist who can help assess a range of conditions and provide a treatment plan. Our expert consultation and advice will help you alleviate pain or discomfort you're experiencing.

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Health and wellbeing card image

Health & Wellbeing Experts

Get access to a range of Health & Wellbeing experts, including digital dieticians, Qualified Financial advisors, parenting experts, and more. Speak with an expert to organize a tailored nutrition plan or get professional advice on parenting, budgeting, financial planning, and other issues. Our team of experts is always available to support you.

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Laya Healthcare Concierge

Get health advice and guidance from Laya Healthcare Concierge. Our experienced nurses, including midwife and pediatric nurses, are supported by a medical advice panel. From maternity care to life-changing diagnoses and recovery times, our Concierge service has got you covered. Ask us anything and make informed decisions about your health.

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Online Prescription Service

Need a prescription but can't make it to the doctor? No problem! With our online prescription service, you can get the medication you need in just 3 easy steps. First, fill out our secure online questionnaire. Next, our Irish-registered doctors will review your answers to ensure the medication is safe and appropriate for you. Finally, your prescription will be sent directly to the pharmacy of your choice. It's fast, safe, and secure!

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Please refer to your rules booklet for details of the rules governing these benefits

*GPlive, Digital Physiotherapy and Digital Health & Wellbeing appointments can be booked by members aged 17+. Appointments can be booked for members under 17, but this can only be done by a parent or guardian on their behalf and they must also attend the appointment with the member. Healthcoach consultations available to members aged 18+.