Changes to Contact Centre Hours
Our contact centre will be closed on Saturday, 14th December. We apologise for any inconvenience caused.
Your personalised Member Area
It really matters to us that you can make a claim or get the answers you need quickly and easily. That’s exactly why we created Member Area. It’s your personalised health insurance portal where you can check your cover, claims and more.
You can access your Member Area online or through your Laya App.
Watch the short step-by-step video below to see how to make a claim and how to check the status of a claim.
What can I do in Member Area?
Review your cover
- Understand your cover for hospitals, scan centres, procedures, Consultants and everyday medical expenses
- Make a claim online
- View your claims history and download your statement of claim
- Download your policy documentation, including claim forms
Manage claims
- Make a claim online
- View your claims history and download your statement of claim
- Download your policy documentation, including claim forms
Renew, update and pay
- Renew your cover online
- Add a member to your policy
- Make changes to your personal details
- Make a payment online
Log in to discover your Member Area
Register today
or log in to your Member Area