Contact Centre Opening Hours
Please note that our contact hours are currently Mon to Fri 8.30am - 5pm Sat 10am - 3.30pm. We apologise for any inconvenience caused.
Going Abroad
Sometimes things go wrong when we travel away from home. Laya Healthcare offers a range of benefits for emergency hospital treatment across the majority of our schemes such as:
- Access to a 24 hour emergency helpline. Just call +353 214222204. This number is also available on the Laya Healthcare Member App should you need it while travelling. Please contact this number prior to treatment.
- Up to 2 million towards the cost of transport abroad or back to Ireland if appropriate treatment isn’t available locally and up to €1,000 towards the cost of bringing back a travelling companion.
- As an Irish resident you are entitled to get healthcare through the public system in countries of the European Union (EU) European Economic Area (EEA) or Switzerland if you become ill or injured on a temporary stay there. Find out more about the European Health Insurance Card.
An emergency is defined as the onset of an acute illness which is sudden, unforeseen and requires immediate action and which prevents you from returning home to receive treatment.
To check cover specific to your scheme, visit your personalised Member Area. Welcome to Digital Customer Care from Laya Healthcare.
Click here for details of a discount when you purchase your holiday travel insurance online.