Your 24/7 Mental Wellbeing Support

Fast, expert advice & support when you need it

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What supports do we offer?


Whether it’s stress, anxiety, relationships, money worries or workplace pressure—we’re here to look after you always.

The 24/7 Mental Wellbeing Support Programme is a confidential, around-the-clock service, provided at no extra cost to all laya healthcare members aged 16+.

We offer a wide range of services including:

  • Immediate phone support from Irish-based, qualified psychotherapists
  • Up to 6 face-to-face counselling sessions per issue, per year where necessary
  • Advice on legal, financial, work-related, and personal challenges
  • Faster referrals with counselling sessions offered within 5 working days
  • Unlimited 24/7 access—call as often as you need, anytime

With fast access to our wide range of online and in person mental wellbeing support, at laya health we'll never leave you waiting.

Available to all laya healthcare members aged 16+

Fast access to mental wellbeing support when you need it

Want to know more? Here's what you need to know.

Accessing support

How it works

Our counsellors

Services we offer

The 24/7 Mental Wellbeing Support Programme is available to all members via our Digital Hub.

Log in or register to view your renewal date and contact details, or access it through the Laya App.

Not a member? Get a quote here or call us on 021 202 2000.

Call the 24/7 Mental Wellbeing Support Programme any time—support is available 24/7, 365 days a year.

Find the number by logging into or registering for your Member Area.

You'll speak with a qualified Irish-based psychotherapist. If referred for counselling, you'll be contacted within 48 hours and offered an appointment within 5 working days.

Support can also include referrals to financial, legal, or career experts.

All of the counsellors available through the programme have a minimum qualification of a diploma in counselling and/or psychotherapy, have at least two years post-qualification experience and are fully accredited members of the relevant governing bodies such as IACP, APCP, IAHIP.

In-the-moment support for any issue you're facing - available 24/7

Referral for face-to-face support:

Counselling Services

Legal Services

Financial Services & Consumer Advice

Mediation Services

Career Guidance

Supporting our members with 24/7 Access to Mental Wellbeing Support

Looking after your mental health

For many people, finding head space starts with small, everyday moments a walk outdoors in nature, a conversation with a friend, or time to reset as highlighted by laya healthcare brand ambassador Johnny Sexton. But sometimes that isn’t enough. Laya healthcare provides members with access to a 24/7 Mental Wellbeing Support service, offering confidential counselling and professional mental health support at any time of the day or night. Our goal is to make support accessible, reduce stigma around seeking help, and ensure our members always have someone to turn to. Because looking after your mental wellbeing is just as important as looking after your physical health.

Learn more about Seanchoíche arrow right icon

1 in 5 young people are lonely

meaning those under 24 are the loneliest demographic

How does Ireland's mental wellbeing compare globally?

Mind Health Report 2025

As part of the AXA family, we're proud to share the Mind Health Report 2025, offering insights into mental health trends across 16 countries, including Ireland. This year’s report focuses on the evolving challenges faced by young people and the workforce, highlighting how individuals and organisations are responding to mind health needs in a changing world. The report looks at:

  • Mental health awareness, communication, and stigma in workplaces and among young people
  • Global approaches to mind health, from lifestyle habits to digital tools like AI-powered apps
  • Key challenges and emerging trends in mental wellbeing across different cultures and regions
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Mind health self-check

Invest 10 minutes in your wellbeing – take the Mind Health Self-Check now.

Answer a few questions about yourself and your state of mind, to get your personal mind health report with practical tips for keeping well.

If you’ve been putting mental health to the back of your mind, this is an simple way to start to take control, and give your mind health the attention it deserves.

  • Clear and comprehensive insurance solution recommendations that align perfectly with your company's goals.
  • Ongoing support at every stage of your journey with us.
  • We prioritise your employees' well-being and your company's success.
Take the self check