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GPLive

Book an online video call in minutes and speak face-to-face using any smart device.

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Fast access to online healthcare when you need it most

GP Live gives eligible members access to online GP consultations and specialist healthcare services from the comfort of home. Whether you're looking for everyday medical advice, support for a women's health concern, menopause guidance or expert dermatology care, help is just a few clicks away.

Fast Access to a GP

Get a video consultation quickly, with care available 24/7 from wherever you are.

Expert Medical Advice

Speak to trusted Irish‑based GPs who can assess, treat, and prescribe when needed.

Convenient & Easy to Use

Book appointments in minutes through the Laya App - no travel, no hassle.

Faster scans, faster answers

Get an MRI or X ray appointment within 5 days, with results in just 2.

GP Live at a glance

GP Live is laya healthcare's online consultation service, giving eligible members access to Irish-based GPs registered with the Irish Medical Council. Members can access GP consultations, specialist menopause and dermatology services, online prescriptions, home testing options and convenient healthcare support through the laya App and CareOnCall.

 

 

Speak to a GP online through your smartphone, tablet or computer, with care available anytime and from anywhere.

General GP consultations, specialist menopause care, dermatology services, and access to consultations tailored to your healthcare needs, all delivered online through CareOnCall.

Menopause Care

Access dedicated menopause support from doctors with advanced expertise in hormonal health and menopause management. Get personalised advice and treatment options from the comfort of home.

Fast access to dermatology consultations for a wide range of skin, hair and scalp concerns, with expert guidance, diagnosis and treatment plans tailored to your needs.

Personalised Consultation Experience

Choose a male or female GP where available and access consultations in English, Portuguese or Spanish, helping you feel comfortable and understood throughout your appointment.

These are concise enough for an acquisition page while still highlighting the features that differentiate GP Live from a standard digital GP service.

 

 

 

Book your appointment through the laya app or through CareonCall website directly.

GPlive video consultations are available:

  • 8am to 10pm Monday to Friday;
  • 10am to 6pm Saturday, Sunday and Bank Holidays.

It is available to all laya healthcare members.

A group of women of different ages and races smiling

Specialist Consultations

Menopause Care

Our dedicated menopause service offers expert support for women navigating perimenopause and menopause. You’ll meet with a GP who has advanced training in hormonal health and menopause management, providing a thorough assessment of symptoms, overall wellbeing, and long‑term health risks.

This service supports women experiencing common menopause-related issues such as hot flushes, night sweats, palpitations, anxiety, low mood, sleep disruption and brain fog. It also helps with vaginal dryness, discomfort and recurrent urinary issues, and includes screening for bone health and cardiovascular risk.

Your GP will discuss a personalised treatment plan which may include body‑identical HRT, testosterone therapy where appropriate, non‑hormonal treatment options, and tailored lifestyle or supplement guidance.

Co‑payment applies for this specialist service. Please log in for full details. Feel confident and supported with fast access to expert menopause care from the comfort of home.

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Specialist Consultations

Dermatology Services

Our GP‑led dermatology service offers fast access to diagnosis and treatment, helping you get clarity without the long wait times often associated with specialist referrals. During your consultation, a GP with advanced training in dermatology will assess your skin concerns and provide guidance tailored to your needs.

This service supports a wide range of common dermatological conditions, including eczema, psoriasis, rosacea, adult and teen acne, and infections such as impetigo, fungal issues or shingles. It also covers mole and lesion assessment, as well as hair and scalp concerns like hair loss or seborrheic dermatitis.

Your GP will work with you to create a personalised care plan, which may include medically‑approved topical treatments, oral antibiotics, antifungal medication or other clinically appropriate options to support healing and improve skin health.

Co‑payment applies for this specialist service. Please log in for full details.Get professional dermatology support quickly, with expert guidance delivered from the comfort of home.

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Specialist Consultations

Language & Gender Preferences

Feeling comfortable and understood is an important part of any healthcare interaction. With GP Live, you have the flexibility to choose the type of GP you feel most at ease speaking with. Where availability allows, you can select a male or female GP, giving you greater control over your consultation experience.

We also recognise that language matters. GP Live offers the option to book a consultation in English, Portugeuse and Spanish helping to ensure clearer communication, better understanding, and a more reassuring clinical experience from start to finish.

This level of choice reflects our commitment to delivering care that feels personal, accessible, and respectful of your needs. Whether it’s the GP you speak to or the language you communicate in, your comfort comes first.

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CareOnCall

Access GPs and nurses anytime through the Laya App, including Online Prescriptions, GPLine and Nurseline.

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GP Live Cancellation Policy (from 9 Feb 2026)

GP Live is in very high demand. When booking a GP Live appointment, you’ll enter your card details, but no fee is charged at booking.
If you cancel within 24 hours or don’t attend, a €46.11 cancellation fee plus a €2 admin fee applies.
Cancel at least 24 hours in advance to avoid any charge.
When a member doesn’t attend an appointment, another member loses out on access to care they may urgently need.
This update helps ensure fair access for all members.