GP Live at a glance
Speak to a GP online through your smartphone, tablet or computer, with care available anytime and from anywhere.
Menopause Care
Access dedicated menopause support from doctors with advanced expertise in hormonal health and menopause management. Get personalised advice and treatment options from the comfort of home.
Fast access to dermatology consultations for a wide range of skin, hair and scalp concerns, with expert guidance, diagnosis and treatment plans tailored to your needs.
Personalised Consultation Experience
Choose a male or female GP where available and access consultations in English, Portuguese or Spanish, helping you feel comfortable and understood throughout your appointment.
These are concise enough for an acquisition page while still highlighting the features that differentiate GP Live from a standard digital GP service.
Book your appointment through the laya app or through CareonCall website directly.
GPlive video consultations are available:
- 8am to 10pm Monday to Friday;
- 10am to 6pm Saturday, Sunday and Bank Holidays.
It is available to all laya healthcare members.
Specialist Consultations
Menopause Care
Our dedicated menopause service offers expert support for women navigating perimenopause and menopause. You’ll meet with a GP who has advanced training in hormonal health and menopause management, providing a thorough assessment of symptoms, overall wellbeing, and long‑term health risks.
This service supports women experiencing common menopause-related issues such as hot flushes, night sweats, palpitations, anxiety, low mood, sleep disruption and brain fog. It also helps with vaginal dryness, discomfort and recurrent urinary issues, and includes screening for bone health and cardiovascular risk.
Your GP will discuss a personalised treatment plan which may include body‑identical HRT, testosterone therapy where appropriate, non‑hormonal treatment options, and tailored lifestyle or supplement guidance.
Co‑payment applies for this specialist service. Please log in for full details. Feel confident and supported with fast access to expert menopause care from the comfort of home.
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Specialist Consultations
Dermatology Services
Our GP‑led dermatology service offers fast access to diagnosis and treatment, helping you get clarity without the long wait times often associated with specialist referrals. During your consultation, a GP with advanced training in dermatology will assess your skin concerns and provide guidance tailored to your needs.
This service supports a wide range of common dermatological conditions, including eczema, psoriasis, rosacea, adult and teen acne, and infections such as impetigo, fungal issues or shingles. It also covers mole and lesion assessment, as well as hair and scalp concerns like hair loss or seborrheic dermatitis.
Your GP will work with you to create a personalised care plan, which may include medically‑approved topical treatments, oral antibiotics, antifungal medication or other clinically appropriate options to support healing and improve skin health.
Co‑payment applies for this specialist service. Please log in for full details.Get professional dermatology support quickly, with expert guidance delivered from the comfort of home.
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Specialist Consultations
Language & Gender Preferences
Feeling comfortable and understood is an important part of any healthcare interaction. With GP Live, you have the flexibility to choose the type of GP you feel most at ease speaking with. Where availability allows, you can select a male or female GP, giving you greater control over your consultation experience.
We also recognise that language matters. GP Live offers the option to book a consultation in English, Portugeuse and Spanish helping to ensure clearer communication, better understanding, and a more reassuring clinical experience from start to finish.
This level of choice reflects our commitment to delivering care that feels personal, accessible, and respectful of your needs. Whether it’s the GP you speak to or the language you communicate in, your comfort comes first.
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