Accessibility statement

Laya's commitment to accessibility

At Laya Healthcare, we believe everyone should be able to access our products and services with ease. We are committed to ensuring that our digital platform, including layahealthcare.ie and our mobile app, are inclusive, user-friendly, and accessible to all, regardless of ability, technology, or circumstance.

 

Standards we follow

We are working on designing and developing our digital touch-points to align with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These guidelines provide clear criteria for making digital content more accessible to people with a wide range of disabilities, including those related to vision, hearing, mobility, and cognition.

 

How we are working towards accessibility

We are taking several steps to help ensure that our website and mobile app are accessible:

 

Accessibility features 

We are working on key features that will help make our website more accessible:

 

Known issues

We strive to maintain a high level of accessibility at all times, but we acknowledge that some areas of our website are not fully accessible yet.

These include:

 

Establishment of this declaration of accessibility  

This statement was created on 24th of June 2025.

 

Supported web browsers 

Our website supports all modern mainstream browsers, including Google Chrome, Microsoft Edge, and Safari. We regularly test our website for compatibility across different device categories (mobile, tablet & desktop) and operating systems.

 

Feedback and contact information

If you experience any difficulty accessing our website or mobile app, or if you’d like to share feedback or request content in an alternative format, we’re here to help and welcome your input.

Contact us