Latest Benefits for Members

Online with Laya Healthcare - changes to the 'My login' section

There are a range of services available for you online. You can update your details, change your level of cover, add a family member and choose a different payment option.

We have recently improved the 'My login' section to make it easier and more secure for you! The next time you use the service you will be asked to sign up for a new account which only takes a few minutes.

Introducing Our New GP Line for FamilyCare Scheme Members

Contacting your GP for medical advice*, reassurance or guidance, especially outside surgery hours or during the working day can often prove inconvenient. Laya Healthcare is the only private medical insurer in Ireland to provide you with a confidential GP telephone consultation service. This service is available 24 hours a day, 365 days a year and provides advice, reassurance and where appropriate, diagnosis about your concern. This service is a benefit which is included on the FamilyCare scheme.

When you call the GP line, your call will be answered by a trained operator who will take some details and a GP will call you back at a time that suits you. You can call as often as you like and there is no time limit. To avail of this benefit, please contact Laya Healthcare’s customer care team on 1890 700 890 for more information and contact details for the GP line.

*This is not an emergency service, in an emergency you should always contact your own GP or the emergency services so as not to delay any necessary treatment. Nor can it be used if you are, or might be pregnant, for any health related condition whether or not it is related to pregnancy. In such cases you should always consult your own doctor. The GP telephone consultation service is not intended to replace the personal care offered by your own doctor and cannot be used to obtain referal for treatment.

Infertility Benefit

We are the only healthcare provider to offer members cover for infertility treatment. To help you start your family we'll give €1,000 towards specific infertility treatment carried out at Laya Healthcare approved centres. This benefit is available on a range of schemes including FamilyCare, HealthManager Silver and HealthManager Gold. For full details on this benefit contact us on 1890 700 890.

Confidential Nurseline

All our members can now avail of a 24 hour confidential Nurseline on all our schemes, offering advice and assurance to members day or night. Call 1850 923 500 and quote your membership number.

Increased Maternity & Breastfeeding Consultation Benefit

As well as increasing our maternity benefits on certain schemes, we have also introduced cover for breastfeeding visits as part of your pre & post natal package. So while you concentrate on your new arrival let us look after the extra costs for you!

Medical Tourism

If you are covered for a medically necessary procedure in Ireland, but for whatever reason want to have it carried out in the EU, call us for advice on how you can arrange your treatment. For more details contact us on 1890 700 890.

Adult Counselling

We have introduced cover for Adult Counselling by clinical psychologists on certain schemes. Members can now claim back on sessions with a private clinical psychologist. Call us for more information and we'll be happy to advise you.