Employee Assistance Programmes
Modern business is highly competitive and employees are facing more and more pressures. Even at home there are pressures - money worries, legal concerns, family demands and lifestyle expectations. When an employee has a problem their work will be affected. Sickness absence can increase, concentration may decrease and efficiency fall. Laya Healthcare offer employee support services tailored to your organisation's needs.
Laya Healthcare Employee Assistance Programme (EAP)
Our Employee Assistance Programme is a confidential support line that is open 24 hours a day, seven days a week. When an employee calls with a problem they are given counselling or information over the phone. They can be carefully assessed for onward referral for face-to-face counselling at a time and place that suits them.
All calls are answered by highly qualified counsellors or psychologists and are treated in the strictest confidence. If legal or financial assistance is required, the caller will be passed through to an in-house lawyer or money-management consultant.
What's different about Laya Healthcare's EAP service? It offers:
24/7 telephone assistance;
legal and financial advice;
a nationwide network of counsellors;
no set-up costs;
all calls are answered by trained counsellors; and
family cover at no extra cost.
Our counsellors understand how difficult it may be to make the call and are trained to help callers feel comfortable in sharing their problems and looking for a resolution. Problems could include: stress, managing change, legal matters, financial or debt worries, harassment, relationship difficulties, bereavement, trauma, career concerns, drug or alcohol abuse, and depression.
Managers can also phone the support line and use it as a sounding board to help deal with work situations. We will evaluate the programme in your workplace on an ongoing basis and provide the most accurate feedback available whilst maintaining client confidentiality.